Privacy Policy

Privacy Policy for Peppermint Benefits

Introduction

Welcome to Peppermint Benefits! We are dedicated to providing an exceptional user experience while upholding the highest standards of privacy and data protection. This Privacy Policy outlines our practices regarding the handling of your personal information when you interact with our website, applications, services, and products at https://peppermint-benefits.scoopsurge.com (henceforth referred to as “our platform”). Understanding and respecting your privacy is at the core of our operations, and we aim to be transparent about our data collection and processing activities.

Scope

This policy covers all aspects of your engagement with our platform, including:

  • Accessing and using our applications and services.
  • Visiting our website, including any linked pages or external sites referenced within it.
  • Receiving communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).
  • Interacting with our customer support team.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Our Privacy Policy governs the following interactions:

  1. Account and Service Use: When you create an account with us or use our services as an authorized user, we collect and process your personal data to facilitate your access and provide personalized experiences.
  2. Website Interaction: Visiting our website allows us to track your preferences, interests, and behavior through analytics tools, ensuring we can enhance and personalize your experience.
  3. Communication: We may reach out to you via various channels (email, phone, SMS) for transactional purposes, marketing initiatives, or customer support, all while respecting your communication preferences.

Personal Data Collection

We collect a range of personal data to deliver our services and improve your experience:

  • Account Information: This includes your username, email address, and password hash (for security).
  • Payment Details: We securely process payment information required for subscriptions or purchases, including cardholder name, credit card number, and expiration date.
  • Financial and Purchase Data: We may collect and store financial records, order history, and product preferences to support transactions and enhance your shopping experience.
  • Mobile Device Identifiers: We can access unique identifiers from your mobile device for analytics and service optimization.
  • Location Data: With your consent, we gather location information to provide relevant content or services tailored to your geographical area.
  • Feedback and Reviews: Your input and ratings help us improve our products and services.
  • Social Media Information: If you choose to log in via social media accounts, we may access basic profile information from these platforms.
  • Product Interactions: We track your engagement with our products, including product views, clicks, purchases, and reviews, to provide targeted recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data:

  • Strictly Necessary Cookies: These are essential for navigating our platform and ensuring basic functionalities. They enable features like secure login and shopping cart functionality.
  • Preference Cookies: We use these to remember your preferences, language settings, and display options, providing a more personalized experience.
  • Analytics Cookies: Our analytics partners set cookies to collect information about your usage of our website and mobile apps, helping us understand user behavior and improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  • Personal data is retained as long as necessary for the purposes it was collected, such as providing services, fulfilling orders, or maintaining user accounts.
  • Once the data is no longer required for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We prioritize the security of your personal data:

  • We implement industry-standard security measures, including encryption during data transmission and at rest, to safeguard sensitive information.
  • Our third-party processing partners adhere to strict security protocols to ensure the protection of any data they handle on our behalf.
  • Regular security audits and updates are conducted to identify and mitigate potential risks.

User Rights (Privacy Regulations)

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you, along with details of how it is being processed.
  • Rectification: If your information is inaccurate or incomplete, you are entitled to its rectification.
  • Erasure (Right to be Forgotten): Under certain circumstances, you may request the deletion of your personal data from our systems.
  • Restriction: You have the right to restrict the processing of your data in specific cases, such as during a data privacy dispute.
  • Data Portability: We can provide your personal data in a structured, commonly used format upon your request.
  • Objection: You can object to certain types of data processing activities, including direct marketing.
  • Non-Discrimination: Your rights cannot be discriminated against when exercising your privacy choices.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately after posting on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding your privacy:

We value your trust in our commitment to data privacy and security. By using our platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.